First visit

1. How do we work?

4hotele.com enables you make hotel reservations with immediate confirmation.

Payment for the reservation must be made prior to your arrival.

2. Advantages of booking through 4hotele.com

Our portal includes one of the biggest hotel databases from all over Poland. Here, you can find many great offers of Polish hotels according to your requirements.

Advantages from booking through 4hotele.com:

No additional cost and paper work.

Thanks to automation of the process we have eliminated unwanted formalities and additional costs.

3. Booking

a) How to search for the hotel

For your convenience we provide easy application forms which help you find hotels by city, date and even in accordance to the room's location within the hotel.

Additionally 4hotele.com has a user friendly interface which allows for easy navigation and quick searching.

b) How to make reservation

After the hotel has been chosen, the reservation form should be filled-out and sent.

c) How to make a payment

To meet your requirements and to ensure a comfortable payment service, we offer several ways of making payments:

We book after receiving payment.

The price of accommodation includes all services stated in Reservation Form under the Room Type position.

Details - "see Conditions of the reservation"

d) Confirmation of the reservation

On-Line reservations in 4hotele.com are confirmed automatically after receiving payment. However, off-line reservations must be confirmed individually by operator within 2 working-days.

Details - "see Conditions of the reservation"

All complaints should be submitted to:

Polish Travel Quo Vadis Sp zo.o.
ul.Ptasia 2
00-138 Warszawa
tel.: +48 22 322 85 00
POLAND

or
by email to: booking@4hotele.com

e) Commercial invoice

If you wish, the operator will automatically print the commercial invoice and send it to the indicated address after receiving payment.

4. How to cancel the reservation?

In order to cancel reservation, Cancellation Form should be filled-out and sent. This form is available at the 4hotele.com website.

In the case of canceling a reservation, you will be charged a handling fee and be reimbursed the due amount stated in your Cancellation Form through direct bank account transfer.

Details - "see Conditions of the reservation"

5. How to make a change?

If you would like to change the reservation you are asked to fill-out and submit the Change Reservation Form which is available on the 4hotele.com website.

Details - "see Conditions of the reservation"

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